Select a ticket to begin
Enter the ticket number we emailed you to see the current status of your repair.
Sign in with your Nodus Google account to continue.
Preview the app from another role's perspective.
For a one-off case that isn't coming through the spreadsheet.
Name each one whatever makes sense to you (e.g. "Nodus", "Connexus"). Paste in the Sheet ID from its URL — the long string between /d/ and /edit. Leave a row blank if you don't need it.
📋 Before adding a sheet here: open it in Google Sheets, click Share, and add the Google account of every person who will use Pivot (Editor access). Each person signs into Pivot with their own Google account, so everyone needs their own access on the sheet — not just one shared login.
Click anytime to check every monthly tab from this year against Pivot, for whichever company is currently selected. Brings in new open cases, closes any ticket the sheet says is shipped, and updates payment status and notes to match the sheet.
This is the name shown throughout Pivot (in the Log, on tickets, etc).
Needed to read the spreadsheet and send emails. Each person connects their own Google account.
Pick a template, edit if needed, save directly to your Gmail drafts.